Car rental procedures
Get familiar with various car rental methods and their procedures at AloKhodro.
Car rental methods
Alokhodro strives to simplify the car rental process.
Since the goal of Alokhodro company is always the comfort and convenience of the customer, it has provided two in-person and non-in-person methods for renting a car for its customers. In the following, you can see the steps of each of the car rental methods and choose your preferred option.
Start of the road
Steps of Renting and Delivering a Car
In-person method
Contact us
First, to ensure the availability of the desired car, contact us.
Visit the branch
After the necessary coordination, you will visit one of our branches.
Provide documents
You provide the necessary documents to our colleagues to complete the contract.
Viewing the car
The customer views the desired rental car in every aspect, and if approved, the next steps will be taken.
Signing the contract
The pre-prepared contract is signed and fingerprinted by both parties.
Payment
The contract amount is paid by the customer and a check or promissory note is also handed over to the seller.
Validation
The Alokhodro sales team verifies the accuracy of the documents.
Delivery of the car
The car is delivered to the customer.
Non-presence method
Choosing a car
You can choose your desired car through the website or by phone call.
Sending document images
The necessary documents for preparing the contract are sent to the sales expert.
Dispatching the car
Alokhodro experts bring the car along with the contract to the customer's location with prior coordination.
Viewing the car
The customer views the desired rental car in every aspect, and if approved, the next steps will be taken.
Signing the contract
The pre-prepared contract is signed and fingerprinted by both parties.
Payment
The contract amount is paid by the customer and a check or promissory note is also handed over to the seller.
Validation
The Alokhodro sales team verifies the accuracy of the documents.
Delivery of the car
The car is delivered to the customer.
Halfway
Customer support and satisfaction
Since Alokhodro always considers customer satisfaction, we do not end our service to customers after delivering the car, and with 24-hour support and the close supervision of our technical team, we quickly take action to resolve any issues that may arise, so that you, our valued customers, have a good rental experience.
End of the road
Car Return Process
Returning the car is the same in both methods.
Visit the branch
You visit one of our branches on the specified date in the contract and before 2:00 PM.
Viewing the car
After the visit, the Alokhodro experts inspect the car to check its condition.
Returning the documents
The documents that you left with Alokhodro are returned to you.
Refund of deposit
The deposit amount is deposited for the customer. It goes without saying that in case of damage, the amount of damage is deducted from the deposit.
End
At this stage, car rental from Alo Car Rental Company comes to an end, but we are still here to provide you with services and sincerely hope that you have had a good rental experience.
